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Features

Everything you need to grow your business, brought together in a single tool.

Unified inbox

All your channels in a single inbox

WhatsApp, Instagram, Facebook and email land in one shared inbox. Reply faster and never miss a message again.

12+ channels centralized in a single feed

Automatic AI replies to common requests

Smart assignment based on skills and workload

Full customer history, whatever the channel

Complete commerce

Sell without juggling ten different tools

Product catalog, order taking, payments and promotions — everything is connected to the inbox and La Caisse.

Product catalog with variants and stock

Orders created straight from a conversation

Payment links generated in one click

Coupons and promotions targeted by segment

Delivery network

Deliver anywhere, without running your own fleet

Compare partner carriers, get an instant quote and track every parcel all the way to delivery.

Instant multi-carrier quotes

Real-time tracking shared with your customer

Proof of delivery and returns management

Delivery costs automatically reconciled in La Caisse

Managed Meta Ads campaigns

Ad campaigns run for you

e-Signal designs, launches and optimizes your Meta Ads campaigns. The budget is paid directly from La Caisse — no bank card needed.

AI-assisted campaign creation

Targeting and budget adjusted automatically based on performance

Funded directly from La Caisse

Performance reports in plain language

Reputation & Reviews

Take charge of your digital brand image

Track reviews and mentions across every channel, and respond before criticism turns into a crisis.

Continuous monitoring of mentions and reviews

Automatic sentiment analysis

AI-suggested review replies

Alerts as soon as a negative trend emerges

Ready to take control of your business?

Join the thousands of businesses already driving their growth across West Africa.