All systems operational

Last checked · 02:08 PM UTC

Services

REST API

42ms99.98%

Operational

Omnichannel Inbox

65ms99.97%

Operational

Webhooks

18ms99.95%

Operational

Web Dashboard

210ms99.99%

Operational

Mobile App

95ms99.96%

Operational

AI Forecast

310ms99.92%

Operational

Real-Time Alerts

12ms99.97%

Operational

Data Warehouse

180ms99.94%

Operational

Integrations

55ms99.90%

Operational

Authentication

28ms100.0%

Operational

Degraded

Incident

60-day history →

SLA by plan

Starter

99.5%

Guaranteed uptime (monthly)

🎧 Email · 48h

⚡ No compensation

Pro

99.9%

Guaranteed uptime (monthly)

🎧 Email + Chat · 8h

⚡ Service credits

Business

99.95%

Guaranteed uptime (monthly)

🎧 Dedicated · 2h

⚡ Pro-rata refund

Past incidents

High latency — REST API

Nov 14, 2025 · Duration: 22 min

Resolved

A configuration update on the load balancers caused increased latency (800ms+) on the /contacts and /analytics endpoints. Rolled back at 2:47 PM.

WhatsApp delivery disruption

Oct 28, 2025 · Duration: 8 min

Resolved

Partial interruption of WhatsApp Business message delivery due to an incident on Meta’s side. No data was lost. Back to normal at 9:15 AM.